They simply reviewed some notes and made an immediate denial. There was never an evaluation conducted by any staff member on me.
They simply did not want to pay me for my short few weeks of needed absence and they were ruthless about it. He also mentioned that my claim was denied because I was evaluated by their staff and deemed eligible to work with my condition, which I was not. He raised his *********** numerous times on the phone, prompting me to request email communications only, and to have his manager copied on all correspondences. My claim adjuster was unprofessional, vague, and treated me with such disrespect. I filed a claim for a leave of absence through them and my companys HR and LOA team approved it, yet reliance matrix, did not. The company I work for utilizes reliance matrix for their absence management for their employees.
